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Support Overview


Whether you are seeking the reassurance of guaranteed availability of technical support staff backed up with SLAs, or are looking for a longer-term technology partner who can deliver a range of services including infrastructure consultancy and applications development services, we are ready to assist.

We understand that you not only need help and guidance when selecting software and services, but also with the implementation of your chosen solution, training and support once your solutions have been implemented.

 

We are committed to making your life easier through effective support services. We provide a comprehensive range of customised support services to many diverse organisations.

 

We help you maximise the potential of your business. Our team of highly skilled consultants have broad architectural knowledge, in-depth technical skills and (through our IBM Premier Business Partner status) access to developers and support expertise at IBM Technical Labs and R&D facilities worldwide.

 

From annual to longer-term contracts, we can deliver the ideal solution to your support needs.  Our personal, consistent approach to support services ensures that you protect your investment in software, whilst enjoying the maximum functionality it has to offer.

Related Links

Existing Customers - Service Management Portal

Downloads

Premium Support Advocacy (pdf ~2.8Mb)

How can we help you?

If you'd like more information about Portal Partnership and how we can help you to get maximum value from your IT investments:

 

Telephone us on 01344 386000

 

Email us at marketing@portalpartnership.com

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