Course Description
This course provides the basic knowledge and skills needed to configure, customize, and administer the IBM Tivoli Enterprise Console. Included in this course is a review of the IBM Tivoli Enterprise Console architecture and operations, how to integrate monitor event inputs, an overview of writing rules to control event flow, and an introduction to administration and troubleshooting. The course includes multiple opportunities to practice these skills in a laboratory environment. A series of hands-on activities reinforce the lessons presented in this course.

Class Length
3 days

Objectives

After completing this course, students will be able to accomplish the following:

• Explain the capabilities, benefits, and architecture of IBM Tivoli Enterprise Console 3.9
• Configure event consoles for viewing events
• Use the Web console
• Define new events using BAROC
• Modify the logfile event adapter to generate events from an ASCII file
• Create new rules
• Discuss troubleshooting techniques for IBM Tivoli Enterprise Console 3.9

Who will benefit from this course
This course is aimed at System Administrators who will be monitoring enterprise-wide events generated by IBM or third-party monitors using the IBM Tivoli Enterprise Console.

Required Skills Knowledge

• Working knowledge of user administration for Windows and UNIX operating systems
• Working knowledge or equivalent training on IBM Tivoli Framework 3.7.1 or later
• Basic knowledge of WebSphere 5.0 administration and operation
• Basic knowledge of Windows or UNIX shell scripts

Prerequisites
IBM Tivoli Infrastructure

Course Outline

The following is a high-level description of the contents of this course. Each unit has an overview presentation, and most have a series of student exercises designed to reinforce the concepts presented. The course contains the following units:

• Introduction to IBM Tivoli Enterprise Console
  This unit describes the solutions areas addressed IBM Tivoli Enterprise Console (TEC) and IBM Tivoli NetView. The features and benefits of each product is described as well as an overview of the integration between the two products.
• IBM Tivoli Enterprise Console Concepts
  This unit presents a number of concepts and terms central to an understanding of the IBM TIvoli Enterprise Console application.
• Installing IBM Tivoli Enterprise Console 3.9
  This unit provides you with information about planning the installation of IBM Tivoli Enterprise Console and using the installation wizard as well as how to reconfigure the event console.
• Event Adapters
  This unit describes the ITEC Event Adapters. Event adapters detect when an event occurs. An event is something predetermined to be important, such as status, resource usage, an error, or the clearing of an error. The event adapter formats the information, and sends the formatted information to the event server.
• Event Console Administration
  In this unit, you will see how to create groupings of events. You will also see how to authorize administrators to access those event groupings so they can see and act upon the ones relevant to their job functions.
• Using and Customizing the Web and Java Consoles
  Once an IBM Tivoli Enterprise Console event console has been configured, an operator can use it to close or acknowledge event instances. This applies to both the Java version and the Web version of the event console. The console operator can also invoke tasks through the event console and customize the appearance of the event console. This section explains what activities an event console operator can perform and how to do them.
• Event Definitions
  The goal of this unit is to explain how to define TEC events. The concepts of Basic Recorder of Objects in C (BAROC), the language in which events are defined, are presented.
• Rules
  The rules engine is a powerful mechanism that applies logic to incoming events. Rules allow the system administrator to detect important sequences of events, to correlate events reported from more than one source, and to proactively address situations before they become problems.
• Logfile Adapter
  The objective of this unit is to explain everything you need to know to reconfigure the log file adapter to create TEC events from new applications or resources. This is one convenient way to monitor something for which an adapter does.
• Troubleshooting IBM Tivoli Enterprise Console
  This unit discusses how to troubleshoot IBM Tivoli Enterprise Console. This unit helps you bring together your knowledge of IBM Tivoli Enterprise Console to solve a real-world problem. You will use all of the varied skills learned in this class-defining events, writing rules, and reconfiguring the Logfile Adapter. Some specific failure modes are also presented.