Course Description
In this course, you will perform standard server maintenance and troubleshooting tasks. You will also register and maintain Notes and non-Notes users.

Class Length
3 days

Objectives

Upon completion of this course you will be able to:

• Manage Users
• Manage Groups
• Manage Non-Notes and Notes Clients
• Deploy Composite Applications
• Manage Servers
• Update Servers
• Set Up Server Monitoring
• Use Domino Domain Monitoring
• Monitor Server Performance
• Resolve Server Problems
• Resolve User Problems

Who will benefit from this course
This is a basic course for system administrators new to Lotus Domino who monitor and maintain an existing Lotus Domino 8 infrastructure and manage Notes and non-Notes users in a Domino domain.

Prerequisites

The prerequisites for this course include completion of the following IBM Lotus Domino 8 courses or equivalent knowledge, skills, and experience:

• (Required) IBM Lotus Domino 8 System Administration Operating Fundamentals
  (D8750)
• (Recommended) Building the IBM Lotus Domino 8 Infrastructure (D8760)

Course Outline

Managing Users

• Moving a user's mail file
• Changing a user's name
• Acting on name change requests
• Changing a user's location in the hierarchy
• Extending a Notes ID
• Setting up ID file back
• Recovering an ID file
• Deleting users

Managing Groups

• Creating groups
• Changing a user's group membership
• Managing groups
• Renaming groups
• Deleting groups

Managing Non-Notes and Notes Clients

• Setting up browser clients
• Configuring Smart Upgrade
• Enabling Smart Upgrade tracking
• Setting up roaming users
• Enabling or disabling roaming user upgrade status

Deploying Composite Applications

• Understanding composite application deployment fundamentals
• Configuring Lotus Notes 8 clients to access composite applications on a WebSphere Portal server
• Introducing composite application provisioning
• Configuring clients for user-initiated updates

Managing Servers

• Using the server console window
• Defining a backup process
• Enabling Transaction logging
• Analyzing activity data
• Automating server tasks

Updating Servers

• Searching for server references in a domain
• Setting up authentication with other Domino organizations
• Changing server access
• Decommissioning a server
• Recertifying a server ID
• Changing administrator access

Setting Up Server Monitoring

• Identifying mechanisms for collecting server information
• Starting the Statistic Collector task
• Creating event generators
• Creating event handlers
• Choosing a notification method in an event handler
• Creating probes
• Enabling agent logging

Using Domino Domain Monitoring

• Creating and configuring Domino Domain Monitoring probes
• Using Domino Domain Monitoring

Monitoring Server Performance

• Viewing Domino Domain Monitor events
• Viewing real time statistics
• Viewing statistics with Server Monitor
• Using the Domino Web Administrator
• Using the Domino Console

Resolving Server Problems

• Solving authentication and authorization issues
• Troubleshooting replication problems
• Troubleshooting connection problems
• Solving agent manager issues
• Recovering from a server crash
• Configuring Automatic Diagnostic Collection and the Fault Analyzer

Resolving User Problems

• Troubleshooting workstation problems
• Recovering from a workstation crash

• Troubleshooting database issues

• Troubleshooting connection problems

• Tracking user mail messages